Advertising and Marketing General

Outsourcing Marketing Effectively (Webinar)

Recently I was invited to give a presentation about marketing for a lunch and learn for Tandem Innovation Group, which describes themselves as “affiliate firm of Independent Professional CFO’s, Controllers, Project Accountants and Bookkeepers.” Tandem is a network that connects those with a need for fractional accounting with qualified accountants. Keeping with the spirit of working with outside professionals, my presentation entitled ‘Outsourcing Marketing Effectively’ discusses marketing tactics where low-cost can be prioritized, marketing tactics where…


By: Devin Rose

Are You Ready for a Channel Sales Program?

A channel sales program can be a force multiplier for vendors of products and services in the IT space. Access to not only new customers and clients, but to entirely new sectors and industries, can transform even a modest technology organization in meaningful ways. Even better, a channel program can often deliver these new customers and clients with relatively little additional costs or resources needed. Tapping into the sales engines of other companies via a channel program…


By: Colin Dowling

The Mob is the Market

The last couple of weeks have seen a flurry of news in the finance world about GameStop. Given the wide coverage, I’m going to assume readers will be somewhat familiar with the story. But to briefly recap, an unorganized group of retail investors on Reddit’s /WallStreetBets/ noticed that GameStop’s stock was being targeted by hedge funds with massive short positions; so Reddit users started buying up GameStop shares in an effort to drive up the…


By: Devin Rose

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Inbound or Outbound Marketing for an MSP?

I saw a post on r/msp recently, asking about whether an MSP should spend a chunk of money on inbound or outbound marketing. This question gave me pause, not because I don’t have a lot to say on the subject, but because I wasn’t quite sure where to begin. If one of my MSP clients had asked that question of me, I’d have called them back instead of writing out a reply, as I’d need…


By: Devin Rose

Marketing Strategy for MSPs during COVID

The discussions I’ve seen online in places like r/msp/ about marketing during the pandemic tend to focus on tactical elements. They often read like a search for a magic bullet…the next new marketing breakthrough. But ladies and gents, it’s not like COVID has afforded us new marketing tactics! It’s clearly the opposite; the many challenges posed by COVID have restricted tactical opportunities for MSPs (and businesses generally). I hate to break it to you…but there was no magic bullet to be found before the pandemic, and there’s certainly not one that’s come along since.


By: Devin Rose

Becoming Awful or Awesome on Social Media

The words “awful” and “awesome” are interesting to consider. In common usage, they are essentially antonyms. An awful experience is bad while an awesome experience is good. Yet while their meanings are opposites, curiously they both have the same root word: awe. Either a good or bad experience may be awe-inspiring, leaving you jaw-dropped, perhaps even inducing an involuntary audible “aww” sound. A cute puppy, a stunning landscape, or a thoughtful surprise may inspire awe….


By: Devin Rose

The MSP Marketing Stack

We marketers like to borrow concepts from our more technical counterparts. Technical people started using agile development, so marketers started using agile too. Technical people held scrums, and marketers felt left out and so we had our scrums too. Technical people had fun acronyms to describe their “stacks”, like LAMP, and marketers were like… Today’s blog discusses the marketing technology “stack” specifically for top MSP websites. We’ll discuss which analytics tools, content management systems, web…


By: Devin Rose

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Marketing Tactics for MSPs

The most common MSP marketing question I see posted on Reddit, Slack, and Discord, is usually some flavor of: “Which marketing tactics are working for MSPs?” A good question, no doubt. However it’s difficult to answer without knowing a little bit more about the particular MSP and its stage of growth. While some MSPs may have great results from inbound marketing campaigns for example, others would be set-up to fail by utilizing this somewhat costly…


By: Devin Rose

Marketing MSPs During Crisis

I’ve been reading discussions about how MSPs should market themselves in the landscape thrust onto us by the COVID-19 pandemic. There’s a risk inherent with marketing following a disaster. It’s all too easy to have one’s efforts come across insincere, heartless, and slimy. But on the other hand, good marketing aims to add value, and it’s clear that MSPs’ services are needed by businesses impacted by COVID-19, so it’s important to get the message out…


By: Devin Rose

Support spelled our in Scrabble letter

Customer Service is a Marketing Medium

Consumers nowadays are able to quickly determine whether or not your company can meet their high customer service expectations. It only takes a couple of minutes to look up what people are saying about your brand. And if your company’s reputation is lacking, today’s empowered customers will take notice. The negative repercussions of failing to provide excellent customer service are bigger than ever. The good news is that if you prioritize it and show customers…


By: Guest Blogger Salvador Cardenal