Our Resources

Outbound Lead Generation Part 1

Every IT service provider recognizes the importance of effective lead generation, but few actually achieve a well-oiled outbound lead generation process. Join Devin Rose and Colin Dowling for a 30-minute discussion of outbound lead generation best practices, common pitfalls, and more.

Outsourcing Marketing Effectively

eBridge's Devin Rose gave a lunch and learn presentation in regards to how startups may most effectively outsource their marketing efforts.

You'll learn about which marketing services you can potentially achieve cost saving, which you'll want to pay a premium for, as well as some general tips about working with outside marketers.

To Build or Buy? Growth Strategies For Small to Mid-Sized Hosts

Hartland and Devin lead a discussion of best practices for growing your web hosting firm. In this session we will discuss considerations for organic growth as well as growth through acquisition.

An Interview with Phil Shih

Our own Hartland Ross is joined by Phil Shih from Structure Research for expert insights into the latest industry trends for IT Service Providers. We'll discuss topics like:

  1.  How has the infrastructure space changed due to COVID-19?
  2. Is there an appetite for a North American equivalent of GDPR?
  3. With the new Biden administration, do you anticipate changes to the landscape for IT Service Providers?
  4. What is happening with respect to the ISVs serving the industry? Will there be consolidation?
  5. Is web hosting dead?
  6. Where is shared and VPS hosting going over the years to come?
  7. In which parts of the world is hosting still growing?
  8. How will cPanel's recent price increases impact the market?
  9. What should MSPs look for in an infrastructure provider?
  10. From an MSP’s perspective, how would you describe the infrastructure landscape?
  11. Where are the opportunities with edge computing for MSPs and other channel partners?

Due to a technical issue, only the audio of this webinar is available. Sorry for any inconvenience.

Building to Scale, Acquire or Sell

Whether your business strategy is to grow through acquisition or sell at the highest valuation, what key performance indicators should you be measuring and improving for success? Meant for MSPs and other IT Service Providers, this valuable webinar is led by technology business growth expert Erick Simpson. We discuss the drivers that influence business valuation, the 11 metrics every company should care about, and reasons to buy or sell a business.

How to Win New Accounts

MSP and VAR coach James Kernan joins Devin for a discussion about winning new accounts. Winning new accounts is very difficult in today’s competitive landscape. Have you ever wondered where do new accounts come from? Why do customers change vendors in the first place? We will discuss how to be perfectly positioned to win big deals. We will also go into detail about real world multi-million dollar deals and how we closed them!

Measuring Marketing for MSPs

Join Devin for a discussion of the merits and challenges regarding measuring marketing results for Managed Service Providers. Find out what you can and should be tracking.

The Humanization of Marketing and Sales at Scale

You’re involved in a very competitive field. And to stay ahead of the pack, you need both the reach that digital marketing provides, and the “human touch” that closes sales. Otherwise, conversions from prospect, to qualified lead, to paying customer will be bottlenecked somewhere along the line, and your leads will become your competitors’ MRR. Join us for a webinar meant for leaders of IT service providers to understand the trade-offs between humanization and scale, and to help bridge this gap between your marketing and sales teams.

MSP Acquisition Roadmap: From Due Diligence To A Successful Close

The acquisition frenzy in the MSP marketplace shows no sign of letting up. In fact, it's getting more competitive than ever. As a buyer, you need to move quickly to secure the best deal, but a financially successful outcome requires a methodical and deliberate approach. In this webinar, we'll walk you through some of the key components and considerations required to complete a successful Managed Service Provider purchase that is a win-win for both parties.

M&A for MSPs as an Option for Growth

Join Hartland Ross for a discussion of what you should be considering before endeavoring to grow your managed service provider through an acquisition.

Social Media Marketing Demystified - Hartland Ross - Show Me Your Back End Episode 16

A few of the points Hartland covers which will help you understand more about this phenomenal growth area online:
  • Why put time towards social media? The implications for search and beyond.
  • How has search changed?
  • Advertising on social networks vs Posting on social networks
  • Is there an ROI on social, and how do you measure it?
  • What are the best practices for social media?
Each week join Steve Rosenbaum, Jamie Houston and other local marketing experts as they share their favorite methods for helping businesses find new sales and increase their profit on the Show Me Your Back End Show from Build Big Biz and sponsored by ZapPowee.com

Build or Buy? How to Grow Your Small to Mid-sized Hosting Business

This session took place at HostingCon Global 2014. For more information about HostngCon, go to www.hostingcon.com.
This session will focus solely on the implications for a small to mid-sized host trying to decide between an organic growth strategy versus growth through mergers and acquisitions. We’ll explore the perspective of the business owner or manager trying to come to terms with these two approaches and the associated costs and risks with each. The session will not address the more commonly discussed topic of selling to a larger host but rather be focused on the decision maker wearing the two hats, marketer and/or buyer. We’ll focus on the implications of a mergers and acquisitions strategy rather than a deep dive into specific marketing tactics.

How to Evaluate Lead Generation Opportunities

This webinar covers the 3 main options available to the B2B online marketer and discuss the critical considerations you need to be aware of before engaging in one of these programs.

Best Practices for Successful Partnerships

It’s not easy to get noticed in crowded industries, build up a customer base and keep them coming back for more. This is why many technology companies don’t go the route of doing it all alone. They look for reseller partners.

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To Build or Buy

Should you grow your web hosting business by building through marketing or acquiring another customer base? Learn more.
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Ingram Micro Cloud Summit 2019

Marketing Automation - Delivering your message on your client's terms
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Channel Partners 2019

Reaching the Hidden IT Buyer - Optimizing the sales and marketing process for MSP's and IT Service Providers
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Ingram Micro Cloud Summit 2018

Marketing Makeover – Strategies that Make You Look Good in a Crowded Cloud Marketplace.
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HostingCon Presentation 2016

Which marketing tactics work for web hosting companies and under what circumstances?
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HostingCon Presentation 2015

Build or Buy? Case study on growth strategies for small to mid sized hosts
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