In a recent episode of The Simpsons, teacher Edna Krabappel confiscated her students’ iphones to stop them from texting. Shakespeare be damned, because the new teacher gave the kids back their iphones and assigned them 20 minutes of Tweets on Twitter for homework. Such is this social networking world – an animated TV show imitating life. The world seems to be one big social network. It isn’t just Edna’s class who are tweeting – perhaps…
Well it seems Hostingcon has taken its toll on myself and our team in the sense that we have been very busy following up with clients since we got back hence my delayed post. I mentioned last time that I would like to explore the airline industry from both a marketing and operational angle. One of my theories, albeit I know next to nothing about the industry, is that I wonder how disappointed an airline…
Many of the Hostingcon sessions have been commented on by various bloggers and unfortunately mine was not one of them. Due to two flights being cancelled, I had an unexpected overnight stay in an airport hotel in Toronto meaning that I didn’t arrive until 6pm on Monday night – 24 hrs later than planned and 9 hrs late for my presentation. I had many people mention to me that they were in the room ready…
In writing about inexpensive forms of advertising or promotion, I asked you to think about “sudden attacks sprung from hiding.” Did the term “ambush marketing” come to mind? It’s a form of marketing or advertising that lets you enjoy the benefits of sponsoring major events, without actually paying big bucks to be a sponsor. I know, I wrote about ambush marketing a few posts back, but it deserves revisiting. Briefly, during the 1990s, a clever…
Countless thousands of dollars get spent every year on viral advertising, in pursuit of the Holy Grail of one million-plus views on YouTube. But the truth about viral videos and games is that you can’t really plan and design them – you can only create them, release them in the vicinity of a suitable host, and hope it spreads. A viral ad or video is viral only if it actually goes viral, so be skeptical…
1. Frequency. As I mentioned before, make sure your press releases are either newsworthy, or that they tell a good story: Quality always trumps quantity. But that said, try to make sure you issue frequent releases to help keep your name high in the minds of editors. 2. Target your releases. Don’t just send them out to every publication and PR service you can think of. Ask yourself who will find your release relevant and…
1. Make sure your press release is newsworthy. If it is truly a newsworthy story, editors are much more likely to use it. 2. If you are sending a release about a product or service, write a story about uses and benefits, not a blatant pitch for your business. 3. Write a compelling headline that makes people want to read more. We like to check the headlines we write using the free Headline Analyzer tool at www.aminstitute.com/headline/index.htm. 4….
Let’s say you are spending too much on marketing and need to cut costs, or you want greater marketing exposure, but can’t increase your budget. One quick answer is to use the power of press releases to enhance your content marketing. There are four good reasons for using press releases for marketing: 1. Press releases cost much less than other forms of advertising. They may be distributed free, or for a small one-time fee. 2. You…
The short answer is: You can’t – at least not head to head. But there is a mighty lesson to be learned about competing with giants from a small Australian company called Messages on Hold (MOH). MOH may no longer be as small as they once were, but they are still tiny compared to the major telecom carriers in Australia and the Pacific region. Nevertheless, in a very short time they have climbed from obscurity…
Whenever the economy takes a hit, churn rates rise as companies seek ways of paring costs. It’s almost identical to what happens with mobile phone services, as subscribers seek out ever-better deals. The answer to churn, of course, is stickiness – and stickiness is built through customer service. Actually, it’s a little more than that: stickiness, or customer loyalty is built by serving your customers in ways that delight them. So, how much time do…